I identified stress-points related to the current user workflows and as-is scenarios faced in the complex industry of biotech. Researched, designed and prototyped a more valuable user experience for chemists, biologists, and bioinformaticians interacting with the system on a daily basis. I carried out multiple usability studies and interviews, which allowed me to achieve a high increase in users’ satisfaction.
Understanding
and specifying the context of use
Context of use description:

•  User group profiles

•  Task models

•  As-is scenarios

•  User journey maps
Specifying
the users requirements
•  User needs 
• User requirements

Producing
& designing solutions to meet user requirements:
• Use scenarios
• Information architecture 
• Navigation structure 
• Style guide 
• High-fidelity prototypes
Evaluating
the designs against user requirements
• Usability Studies
• User Interviews
• Evaluation reports

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